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PBX, UC and contact center

Unified communications and call center

Unified communications platforms, omnichannel messaging and call center with flexible cloud or on-premise deployment.

Capabilities

What we cover with Yeastar

  • Cloud and on-premise PBX
  • Omnichannel messaging
  • Call center console and campaigns
  • CRM integration

Latest solutions and devices

UC platform

Yeastar P-Series PBX

IP PBX with unified voice, video, messaging and presence, available as a cloud service or appliance.

  • IVR and queues
  • Call recording
  • High availability
Mobility

Linkus UC Clients

Desktop, mobile and web clients that bring the corporate extension anywhere.

  • Full mobility
  • Internal chat
  • Web extension
Customer service

Omnichannel messaging

WhatsApp, SMS, Facebook Messenger and web chat conversations centralized in a single agent console.

  • WhatsApp and SMS
  • Web chat
  • Unified history
Contact center

Call Center Console

Supervision panel, outbound campaigns and KPI analytics for service and sales teams.

  • Automatic dialer
  • Wallboards
  • KPI reports
Ecosystem

Other partners in our ecosystem

We combine manufacturers to design the optimal architecture for each project.

Shall we talk about your project with Yeastar?

Our team designs, deploys and supports voice, video and collaboration infrastructure for demanding enterprise environments.